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Privacy Policy

Last Updated: March 2025

This Privacy Policy governs the manner in which CHENNAI SMALL ANIMAL VETERINARIANS ASSOCIATION (CSAVA) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.csavachennai.inwebsite (“Site”). This privacy policy applies to the Site and all products and services offered by CHENNAI SMALL ANIMAL VETERINARIANS ASSOCIATION (CSAVA).

1. PERSONAL IDENTIFICATION INFORMATION

CSAVA may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit the Site, registers on the Site, places an order, and in connection with other activities, services, features or resources made available on the Site. Users may be asked for, as appropriate, Name, Email, Date of birth, Mobile Number, Aadhar Number, VCI Number, Clinic Name, Clinic Address, Town/City, Pin code, Zone and member photo etc. Users may, however, visit the Site anonymously. CSAVA will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

2. NON-PERSONAL IDENTIFICATION INFORMATION

CSAVA may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.

3. WEB BROWSER COOKIES

The Site may use “cookies” to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert the User when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. HOW WE USE COLLECTED INFORMATION

CSAVA – may collect and use Users personal information for the following purposes:

  • To get Membership for CSAVA.
  • To participate Events, Conferences and Webinars conducted by CSAVA.
  • To personalize user experience – CSAVA may use information in the aggregate to understand how Users as a group use the services and resources provided on the Site.
  • To improve the Site – CSAVA may use feedback provided by user to improve products and services.
  • To process payments – CSAVA may use the information provided by user when registering as member, registering for event, conference, webinar and placing an order for product or services. CSAVA does not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site features – To send users information they agreed to receive about topics CSAVA believes may be of interest to them.
  • To send periodic emails – CSAVA may use the email address to send service emails to the user. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to the mailing list, they will receive emails that may include news, updates, related product, or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact CSAVA via the Site.

5. HOW WE PROTECT USER INFORMATION

CSAVA adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of the User's personal information, username, password, transaction information and data stored on the Site. Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. SHARING USER PERSONAL INFORMATION

CSAVA may use third party service providers to help operate the Association and the Site or administer activities on its behalf, such as sending out newsletters or surveys. CSAVA may share User information with these third parties for those limited purposes provided they have given CSAVA their consent.

The User acknowledges, agrees and authorise CSAVA to share their personal information with third party service providers who help to operate the services and the Site or administer activities on its behalf, such as sending out newsletters or surveys. CSAVA may share User information with these third parties for those limited purposes.

7. LINK TO OTHER SITES

CSAVA'S platform provides link to other Sites. Such Sites may collect user information. CSAVA recommends the User to review privacy policy of such a Site as CSAVA is not responsible for their privacy practices.

8. COMPLIANCE WITH CHILDREN'S ONLINE PRIVACY PROTECTION ACT

Protecting the privacy of children is of paramount importance. CSAVA does not intentionally collect or maintain personal information from individuals known to be under 13 years of age, and no component of the Site is structured to target or attract minors.

9. CHANGES TO THIS PRIVACY POLICY

CSAVA has the discretion to update this privacy policy at any time. If so, CSAVA will send the User an email. CSAVA encourages users to frequently check this page for any changes to stay informed about CSAVA helps to protect the personal information collected. The User acknowledges and agrees that it their responsibility to review this privacy policy periodically and become aware of modifications. The continued use of the platform and services will denote the User acceptance of CSAVA's modified policy and will be adequate proof that they have agreed to the terms of this policy which shall apply from the first day of their use of the platform. If changes are significant, CSAVA will provide more prominent notice.

10. CONTACT US

For any questions about this Privacy Policy, the services of this site, or dealings with this site, please contact:

The President, CHENNAI SMALL ANIMAL VETERINARIANS ASSOCIATION – (CSAVA)

Ph: +91-7305070550